Joshua Essler

About Joshua Essler

Email: j••••••••@gmail.com Phone: 61••••••81 I bring over 10 years of experience in risk management roles, driving organizational growth, excellence, and process development while supporting and mentoring talent. In my current role as Senior Manager, Product/Process Management, Auto Finance for a $26B+ NYSE-traded financial services organization, I oversee risk determinations across the contiguous 48 states for a $24B/year auto originations business. I am also a Commander in the US Navy Reserve, where I was appointed by a board selection process managed by the US Navy Reserve to serve as the Commanding Officer of a 30-person team supporting multiple task forces. In this capacity, I mentor and coach individuals to develop the next generation of US Navy leaders. I hold a current Top Secret security clearance.A few examples of my impact include:Reduced error root causing time by 80%, and allowed stakeholders to self-serve in error identification, reducing error ticket volume by 55% by developing a system error research tool. Oversaw preventive and detective control suites for 200+ business and legal requirements to limit credit and regulatory risk, with 100% of controls independently assessed as effective for both design and operation. Increased sales per associate by 50% and annualized originations from $600M to $900M in 2017. SPECIALTIES: • Risk Management • Process Management • People Leadership

Experience

1. Senior Manager, Product Process Management, Auto Finance

   Capital One

   Sep 2019 — Present · Plano, TX, US

   Recruited and promoted by the existing department lead due to success with auto finance, regulatory requirements, controls, and leadership. Maintained 0 audit and exam findings related to scope. Increased control coverage for regulatory requirements to 100%, with current measurements indicating over 99.9% of applications are decisioned completely correctly for a multibillion-dollar+ business. DELIVERED RESULTS: Reduced error root causing time by 80% and allowed stakeholders to self-serve in error identification, reducing error ticket volume by 55% after leading the team to gather stakeholder requirements and develop a system error research tool. Implemented best-in-company automated monitoring system to ensure 100% of auto finance applications receive the correct credit policy and pricing treatment and system data is correctly persisted for monitoring and auditing use. Identified 15+ instances per month where either execution of existing policy did not match intent or where current business intent led to poor customer outcomes after developing first-of-a-kind manual transaction testing process deployed across the department. Oversaw preventive and detective control suites for 200+ business and legal requirements to limit credit and regulatory risk with 100% of controls independently assessed as effective for both design and operating effectiveness.

Education

• University of Minnesota

  BACHELOR OF CHEMICAL ENGINEERING (BChE), Chemical Engineering

  1999 — 2003

• University of Minnesota

  Master of Business Administration (MBA) with honors, Business Administration

  2008 — 2010

Skills

• Weapons
• Operational Risk Management
• Software Documentation
• Nuclear Engineering
• Instrumentation
• Teradata
• Data Analysis
• Analysis
• Program Management
• Six Sigma
• Supervisory Skills
• Microsoft Word
• Administration
• Finance
• Microsoft Office
• Nuclear Power Plants
• Military
• Salesforce
• Business Process Improvement
• Engineering
• National Security
• Teradata Sql
• Lean Six Sigma
• Tableau
• Navy
• Reactor
• Strategy
• Electricity
• Loan Origination
• Process Improvement
• Risk Management
• Strategic Planning
• Project Management
• Quality Assurance
• Microsoft Excel
• Command
• Regulatory Compliance
• Nuclear
• Training
• Testing