Joshua Dass
Ai Transformation Lead @Openreach
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WORK HISTORY
Ai Transformation Lead @Openreach
Project lead for developing, delivering an app to circa Field Engineers to help spot defects within the network and speed up the E2E process of delivering installation on services and speeding up time to repair. Benefits of circa £600k yearlyCurrent Gen AI product owner for contact centres and the field delivering LLM capability into the operation in addition to leveraging Machine Learning capability that predicts failure.Developing LLM capability to summarise order information and act as agent assist. Exposing this capability to communication providers. forecasted savings of Circa £10million over 5 yearsLeading on Machine learning model development to help predict failure on FTTP provision orders, exposing predictions to CPs. Forecasted savings of circa £3million
EDUCATION
University of Warwick - Warwick Business School
Graduate Diploma
University of Leicester
BA (Hons)
SKILLS
ABOUT JOSHUA DASS
A senior technology transformation leader with deep experience delivering large‑scale AI,…
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