Joshua Craig
Csc Member @Customer Success Collective
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WORK HISTORY
Csc Member @Customer Success Collective
The Customer Success Collective’s mission is to enable people in the customer success profession to provide nothing less than pocket aces performances.
EDUCATION
freeCodeCamp
Full Stack Web Development Certification, Computer Software Engineering
Middle Tennessee State University (MTSU)
Bachelor of Science (B.S.), Recording Industry Management
Harvard Business School Online
Other; Certificate in Leadership Principles
ABOUT JOSHUA CRAIG
Customer Success leader who strives to lead with kindness and respect while creating positive outcomes for every person and organization I work with. I embrace a servant-leadership approach focused on maximizing employee performance, productivity, and long-term career fulfillment. This philosophy has driven consistent success for me across multiple industries throughout my career. In customer success, I have built and led teams that have driven higher retention and expansion rates, directly contributing to key company KPIs and overall growth. In the music industry, I have collaborated with some of the world’s most prominent artists and am a Grammy Award recipient as a result.
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