Joshua Coleman

About Joshua Coleman

Senior Program Manager, I leverage a data-driven approach to optimize complex programs, projects, and operations. My expertise lies in designing and implementing strategic solutions that harness advanced analytics and emerging AI capabilities. I have a proven track record of using AI-driven insights to implement policy improvements that reduce dwell time and fortify onboarding lifecycles, and to proactively uncover logistical bottlenecks to streamline operations. I excel at building long-term, mutually beneficial partnerships with clients, stakeholders, and vendors through best-in-class communication. My background as a Certified Lean Practitioner and Six Sigma professional complements my ability to drive continuous improvement and efficiency through technological innovation.

Experience

1. Senior Program Manager

   Amazon

   Jun 2024 — Present · Nashville, TN, US

   Directs and facilitates compliance, scheduling, and driver training readiness, leveraged expertise in program development and management to streamline processes and ensure full regulatory adherence. Implemented cross-functional leadership strategies to coordinate efforts between departments, facilitating clear communication and collaboration. Through data analysis and management, monitoring KPIs to track program success, identified areas for improvement, and reduced costs associated with these programs. Focused on continuous improvement enhancing driver training readiness while maintaining high standards of safety and efficiency. • Directed driver training and programs overseeing DOT compliance, scheduling, and driver readiness. •Managed program KPIs and associated costs to ensure training effectiveness and regulatory adherence.• Led development and implementation of comprehensive training compliance and accountability program across Amazon\'s Delivery Network• Designed and launched network-wide tracking system to validate in-person safety training completion, learning objectives achievement, and non-e-learning compliance requirements• Architected data-driven performance management platform integrating multiple training modalities• Lead cross-functional teams to successfully execute complex projects aligned with strategic objectives.• Oversee project timelines, budgets, and resources, ensuring effective communication among stakeholders.• Implement project management methodologies to enhance efficiency and deliver measurable results.• Foster a collaborative environment, empowering team members to contribute their expertise, encouraging innovation.KEY COMPETENCIES: PROGRAM DEVELOPMENT & MANAGEMENT, CROSS-FUNCTIONAL LEADERSHIP, STRATEGIC DEVELOPMENT, DATA ANALYSIS & MANAGEMENT, TEAM DEVELOPMENT, CONTINUOUS IMPROVEMENT, LOGISTICS & OPERATIONS, CAPACITY PLANNING, REVENUE GROWTH

Education

• Louisiana State University

  Master of Business Administration - MBA, Project Management

• Meridian Community College

  Associate's degree

• Western Governors University

  Bachelor's degree, Marketing Management