Joshua Charles
Delta Air Lines - Operations Tower Agent @Delta Air Lines
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WORK HISTORY
Delta Air Lines - Operations Tower Agent @Delta Air Lines
Boston, MA, US
Monitor aircraft and FAA frequencies and ensure proper data transmission to internal and public information displays screens and personnelManage and forecast flight assignments, coordinate service needs and communicate current status updates to appropriate personnelDirects the necessary resource planning to accomplish timely flight departures and provide standard passenger/baggage connection time
EDUCATION
Bentley University
Bachelor of Science - BS, Supply Chain and Operations Management
Per Scholas
AWS re/Start Cloud fundamentals Training, Certified AWS Cloud Practitioner
Northeastern University
Masters of Professional Studies - MPS, Analytics
SKILLS
ABOUT JOSHUA CHARLES
Technical Skills: Python | SQL | PostgreSQL | Linux | Networking | IPv4 Subnetting | VMWare Fusion | Cloud computing | Virtualization | VSCode | CentOS | Git/GithubJoshua is a graduate of Per Scholas AWS/ReStart program where he received 450+ hours of hands on cloud computing training and is a certified AWS Cloud Practitioner with 4+ years of professional sales and negotiating experience working in both technology and the automotive industry. Although successful in his sales career, Joshua has realized the aspects of his work that he finds most rewarding are those that require data analysis and an analytical mindset and approach.He has practical experience scripting, debugging, and creating automation processes in a variety of programming languages, including Linux and Python. He has installed and worked in different IDEs such as CentOS and VSCode and also has experience manipulating and querying data using SQL and PostgreSQL.While an undergraduate at Bentley University, his focus had begun as a Finance major where he studied the financial environment of business and the decision-making process of corporations. He then transitioned to a Management major where he focused on supply chain operations and entrepreneurial thinking.He is often described as dependable, curious, and detail oriented. Joshua is passionate about creating innovative and tech-focused solutions to complex problems.
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