Joshua Castillo
Customer Success Manager @ Lecturio
- Role
- Customer Success Manager at Lecturio
- Location
- Miami, FL, US
- LinkedIn followers
- 500 followers
About Joshua Castillo
With over 10 years of experience helping companies across diverse industries thrive, I bring a passion for transforming customer relationships into powerful growth engines. Currently with a Bachelor’s in Business Administration (Project Management) and deep hands-on experience with SaaS products, CRM platforms, and project management tools, I specialize in driving product adoption, elevating customer satisfaction, and turning insights into meaningful results.What sets me apart is not just my ability to hit metrics, but the way I approach collaboration, communication, and problem-solving with heart. I thrive on working cross-functionally, bridging gaps between teams and customers, and delivering tailored solutions that create long-term value and loyalty.Above all, I’m energized by environments where innovation, adaptability, and continuous growth are celebrated. I’m eager to bring my dedication, expertise, and people-first mindset to a forward-thinking team that shares a commitment to excellence and impact.
Experience
Customer Success Manager
Oct 2025 — Present
Education
Miami Dade College
Associate's degree, Arts
Southern New Hampshire University
Bachelor of Business Administration - BBA, Project Management
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