Joshua Budesa
Liaison, Advance Team @Optum
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WORK HISTORY
Liaison, Advance Team @Optum
US
Developed processes, training materials, and workshops to support liaisons and leadership groupsPartnered with client leadership and clinic staff to implement the CPS specialty pharmacy modelRedesigned workflows to improve patient engagement and program adoptionEducated patients on specialty pharmacy services, supported enrollment, and managed benefits investigations, prior authorizations, and financial assistanceOversaw end-to-end services for enrolled patients, ensuring accuracy, timeliness, and quality careAssisted with recruiting, training, and mentoring permanent on-site liaisonsContributed to continuous improvement initiatives, including reducing cycle times, strengthening KPIs, and enhancing patient outcomes
ABOUT JOSHUA BUDESA
I\'m a Central Fill Solutions Consultant with a background that most consultants in this…
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