Joshua Buckner
Implementation Manager @Voya Financial
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WORK HISTORY
Implementation Manager @Voya Financial
EDUCATION
Appalachian State University
Bachelor of Arts
ABOUT JOSHUA BUCKNER
Seasoned retirement services professional with 17+ years of experience managing complex defined contribution plans, including 401(a), 401(k), 403(b), and 457 structures.Proven expertise in client relationship management, strategic consulting, and end-to-end onboarding for $1B+ plans. Skilled at translating regulatory requirements and plan design into scalable, compliant solutions that drive retention and operational efficiency.Trusted advisor to executive-level clients, known for resolving high-impact service issues, ensuring ERISA compliance, and delivering excellence through education, collaboration, and proactive leadership. Experienced with recordkeeping systems, plan design optimization, and cross-functional coordination within highly regulated environments.Core Competencies: Retirement Plan & Product Consulting | Client Relationship Management | Institutional Plan Administration | Onboarding & Implementation Strategy | Product & Process Optimization | Data Integrity & Plan Configuration | Regulatory & ERISA Compliance | Fiduciary Support | Client Education & Engagement | Cross-Functional Collaboration | Operational Efficiency | Platform Standardization | Governance & Audit Support | Stakeholder Engagement | Risk Controls & Regulatory Readiness
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