Joshua Berkowicz
Operations Lead
- Role
- Operations Lead at Apple
- Location
- Brooklyn, NY, US
- LinkedIn followers
- 500 followers
Experience
Operations Lead
Dec 2018 — Present · New York, NY, US
Manage cross-functional partnerships with Facilities, Environmental Health & Safety, IS & T, Retail FulfillmentOperations, and Store Support to ensure seamless workplace execution in a high-volume flagship environment• Oversee vendor relationships and onboarding for facilities, maintenance, and operational services, ensuringperformance standards, compliance, and budget alignment• Leverage CMMS systems (ServiceChannel, Tririga) to drive top-in-market maintenance performance andregulatory compliance• Ensure adherence to all health and safety standards, including oversight and testing of life-safety and criticalinfrastructure systems• Led operational planning for a post-COVID return-to-work transportation strategy supporting ~5,500 NYCemployees, coordinating cross-functional stakeholders and external partners• Spearhead space planning initiatives that increase storage capacity and improve operational flow for criticalinventory and workplace resources• Streamlined supply ordering and operational reporting processes to strengthen budget discipline, resourceplanning, and overall workplace readiness• Lead and develop an operations team responsible for inventory execution, supply management, and preservationstandards, maintaining >99.5% physical inventory accuracy to ensure operational integrity and asset control• Developed standardized health and safety documentation adopted across the NYC market to improve complianceclarity and execution consistency
Education
Naropa University
East Asian Studies
2003 — 2005
Friends World Program/Global College, Long Island University
Interdisciplinary, Japanese Studies
2005 — 2007
Skills
- Visual Merchandising
- Social Media
- Physical Inventory
- Training Facilitation
- Ipod
- Ipad
- Iphone
- Iwork
- Planograms
- Keynote
- Microsoft Office
- Sales
- Product Demonstration
- Mac
- Feedback
- Aperture
- Sap
- New Store Set Up
- Branding & Identity
- Ilife
- Close Attention to Detail
- Retail
- Teamwork
- Ios
- Os X
- Driving Results
- Project Management
- Inventory Management
- Coaching
- Situational Leadership
- Product Launch Events
- Window Displays
- Workshop Facilitation
- Mac Os
- Lominger Competencies
- Apple Aperture
- Store Operations
- Customer Service
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