Joshua Bentley

About Joshua Bentley

I strive to bridge the gap between companies and clients, customers and solutions, team members and their success. I bring empathy, dedication, creativity, and the ability to see what needs to be done and take action to fill that need. It\'s essential to connect and to empower people to build bridges everywhere they go, especially at work where it is very important to be listening to and supporting the needs of clients, customers, team members, and cross-functional departments.

Experience

1. Customer Support Manager

   Medbridge

   Oct 2020 — Present · Seattle, WA, US

   MedBridge provides medical professionals with a comprehensive education platform to expand their knowledge, engage patients, and improve outcomes with evidence-based online curriculum, home exercise programming, and patient education tools.

Education

• Lake Washington High School

  Diploma, General

  1991 — 1993

• Life Pacific College

  None attained, Pastoral Counseling and Specialized Ministries

  1993 — 1994

Skills

• Management
• Leadership
• Crm
• Coaching
• Budgets
• Forecasting
• Project Management
• Video Games
• Process Improvement
• Strategic Planning
• Business Analysis
• Technical Support
• Agile Methodologies
• Team Leadership
• Team Management
• Program Management
• Training
• Leadership Development
• Product Management
• Cross-Functional Team Leadership
• Team Building
• People Management
• Customer Service
• Business Process Improvement
• Customer Relationship Management (Crm)
• Microsoft Office
• Social Media
• Html
• Strategy
• Public Speaking
• Adobe Photoshop
• Adobe Creative Suite
• Phone Etiquette
• Ivr
• Acd
• Acd Management
• Phone Screening
• Skype
• Slack
• Audacity