Joshua Austin
Chief Technology Officer @Singlify
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WORK HISTORY
Chief Technology Officer @Singlify
Lead technology strategy and product engineering operations for Singlify, focusing on building and scaling high-performance teams to accelerate product development, market growth, and successful customer project delivery. Define technical vision and architecture for Salesforce-based product platform while establishing engineering excellence standards and cultivating innovation culture.Strategic Focus:• Build and scale high-performing product engineering team, attracting top talent and fostering collaborative, results-driven culture• Drive product evolution and platform scalability leveraging Salesforce architecture and modern development practices• Oversee customer implementation projects from inception through delivery, ensuring quality outcomes that drive client success and satisfaction• Define technical roadmap balancing product innovation with customer project commitments and market opportunities• Establish engineering standards, development workflows, and quality frameworks ensuring excellence across both product and customer delivery• Partner with executive leadership to align technology investments with strategic priorities and customer value creation• Champion agile methodologies and continuous improvement across product development and customer engagement lifecycle
EDUCATION
Liverpool John Moores University
Certificate of Higher Education, Information Systems
ABOUT JOSHUA AUSTIN
Seasoned technology executive with over 14 years of progressive experience delivering digital transformation initiatives and developing high performance engineering teams that consistently deliver exceptional business outcomes. As CTO at Singlify, I lead the evolution of product engineering operations with a specialised focus on enterprise grade Salesforce products, architecting scalable platforms that drive measurable value for clients navigating complex digital ecosystems.My career has been defined by a proven ability to bridge the gap between technical innovation and business strategy. I\'ve successfully led cross-functional teams in developing and implementing robust technical strategies, designing resilient platform architectures, and championing agile delivery methodologies across diverse, regulated industries including telecommunications, healthcare, insurance, and financial technology. This sector versatility has equipped me with unique insights into industry specific compliance requirements, security frameworks, and operational challenges.Beyond my executive leadership role, I serve as a Board Director where I provide technology governance oversight to credit unions. In this capacity, I guide strategic technology investments, assess digital risk frameworks, and ensure alignment between technology initiatives and broader organisational objectives. My board level experience brings a governance perspective that complements hands on technical leadership.I believe great technology leadership is about empowering talented people, making decisions based on solid data, and staying laser-focused on creating value that matters. My goal is always to build solutions and teams that are positioned for long-term success.
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