Joshua Addo

Customer Service Associate @Nova Scotia Power

Halifax, NS, CA
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Jul 2022 — Present

Customer Service Associate @Nova Scotia Power

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NS, CA

EDUCATION

2001 — 2005

Mfantsipim School

N/A

2024 — 2025

Nova Scotia Community College - NSCC

Degree

2015 — 2015

Ghana Institute of Management and Public Administration

Certificate in Marketing Management

2024 — 2024

Skills for Hire - Atlantic

Certification

2023 — 2023

NPower Canada

Google IT Support Professional Certificate

2006 — 2010

Ashesi University

BSc Management Information Systems

SKILLS

Credit AnalysisInternet BankingPrivate BankingInvestmentsDesign and Online ResearchFinancial AnalysisCommercial BankingPowerpointData MiningE-CommerceRelationship ManagementCross SellingRisk ManagementRetail BankingBankingPortfolio ManagementTeamwork

ABOUT JOSHUA ADDO

I am a creative first, a father and husband after. Funny story, I\'ve always wanted to be an architect but my curious nature led me to Technology and consequently, its applications in business. After 8+ years working in business development and operations, the questions I\'ve always ask myself are,\"What is my relevance?\" and \"How do I improve this?\". I find I genuinely enjoy helping people work smarter and solve problems by making sense of complex processes and turning them into clear, practical solutions. Whether it’s supporting a new idea, simplifying a system, or collaborating across departments, I find energy in seeing people and projects move forward. Not one to shy away from challenges, I frequently find myself in fast-moving environments where people, technology, and ideas come together—and I take pride in bringing structure, adaptability, and a customer-focused mindset to everything I do. Moving to Canada and starting a family here is a challenge I will never get enough of - willingly and otherwise. It has made me adaptable and agile. It has also brought out talents I never knew I had but most importantly, it has made me a life-long learner.

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Joshua Addo — Customer Service Associate at Nova Scotia Power in Halifax, NS, CA | Unifers