Josh Smykal

About Josh Smykal

Providing fractional COO services to tech-enabled businesses and lead generation companies. Works with individual organizations as well as PE and VC firms for their portfolio companies. Advisory services available to early-mid stage startups.Also open to a full-time role for the perfect opportunity as a COO, SVP Operations, General Manager, or similar role at a growing B2C or B2B online services, lead generation, or tech company.I\'m always looking to grow my personal and professional network. Feel free to connect via LinkedIn or contact me directly at j••••••••@gmail.com.Strategy DevelopmentDevelop the business strategy and long-term vision for your company’s growth. This often includes working with senior leaders to develop big-picture plans, long-term strategies, strategic goals, and objectives. Further, I can provide input on market opportunities, trends, and risks.Process ImprovementWork with teams across the business to identify inefficiency, eliminate waste, and enact solutions that streamline business operations. This can include the implementation of new technology systems, optimizing business processes, and administering new policies and procedures.Team DevelopmentCreate smart teams that are effectively managed, well-organized, and highly engaged. This often involves working closely with individual team members to identify areas of weakness or skill gaps and developing a plan for improving performance.Project ManagementOversee the implementation of various business projects from start to finish. Manage timelines, budgets, resources, and deadlines to ensure that all deliverables are completed on time and within budget.Margin OptimizationAnalyze the full funnel from ad to sale and identify strategies to increase total margin dollar output from the system. Evaluate marketing campaign performance, pricing, attachment, conversion and implement discreet solutions to drive profit.Pricing StrategyDetermine the revenue potential, financial performance, and cost-effectiveness of various products, services, and solutions. This often involves analyzing the business model and competition, reviewing industry trends and regulations, and calculating potential ROI.Metrics & ReportingEstablish and report on key performance indicators (KPIs) to help companies understand the effectiveness and efficiency of their operations. This may include sales goals, profitability, customer satisfaction metrics, or productivity levels.…and much more.

Experience

1. Chief Operating Officer

   Brytebridge Nonprofit Solutions

   Jan 2025 — Present · Austin, TX, US

Education

• American InterContinental University

  Bachelor of Business Administration - BBA, Business Administration

  2003 — 2005

Skills

• Strategy Development
• Customer Relationship Management (Crm)
• Strategy
• Sales Management
• Customer Retention
• Marketing
• Customer Service
• Human Resources
• Online Advertising
• Strategic Planning
• Training
• Customer Satisfaction
• New Business Development
• Marketing Strategy
• Account Management
• Salesforce.com
• Business Intelligence
• Online Marketing
• Credit
• Retail Management
• Customer Engagement
• Strategic Partnerships
• Lead Generation
• Customer Acquisition
• Recruiting
• Business Development
• Team Leadership
• Coaching
• Microsoft Office
• Sales
• Leadership
• Crm
• Banking
• Customer Experience
• Management
• Team Building