Josh Skinner
Tech Success & Implementation Leader | Problem Solving Enthusiast
- Role
- Director of Program Architecture (Technology) at Inmoment
- Location
- Lehi, UT, US
- LinkedIn followers
- 500 followers
About Josh Skinner
Highly motivated, efficient, effective leader with 15+ years of experience in survey research and customer experience. Unique blend of strong leadership and relationship-building skills, combined with strengths in enterprise software technical project management & solution consulting. Well-rounded in the art of Customer Success.
Experience
Director of Program Architecture (Technology)
Dec 2023 — Present · South Jordan, UT, US
Responsible for technical success of customer onboarding initiatives; applying best practice strategies for technology application.
Education
Brigham Young University
Psychology, Organizational Behavior, Statistics
2001 — 2005
Skills
- Team Management
- Customer Experience
- Start-Ups
- Survey Design
- Account Management
- Market Research
- Business Process
- Data Collection
- Business Intelligence
- Kanban
- Analytics
- Data Analysis
- Leadership
- Project Management
- Program Management
- Scrum
- Product Development
- Analysis
- Software as a Service (Saas)
- Management
- Customer Engagement
- Strategy
- Voice of the Customer
- Crm
- Cross-Functional Team Leadership
- Software Documentation
- Vendor Management
- Sales
- Team Leadership
- Agile Project Management
- Strategic Partnerships
- Product Management
- Consulting
- Customer Insight
- Enterprise Software
- Atlassian Jira
- Marketing Research
- Cloud Computing
- Customer Relationship Management (Crm)
- Salesforce.com
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