Josh Retka

About Josh Retka

Experienced technology director and program leader. IT systems, infrastructure, operations, client, and new product implementation. Team development and coaching. Cross functional, organization, partner, and vendor relationship management. Business feasibility assessment and business case development.

Experience

1. Sr Director

   Optum

   Mar 2023 — Present · Eden Prairie, MN, US

   Customer focused program delivery leader with over 20 years experience delivering successful outcomes for clients and business customers. Serves teams and programs with their outcomes first approach. Has a broad set of experience across healthcare working across nearly all payer lines of business including Medicare, Commercial, Medicaid, Clinical, Third Party Administration (TPA), and multiple roles including operations, enterprise technology, new product development, sales operations, compliance, benefit enrollment, Stars/CAHPS, and provider practices improvement. Thrives collaborating with new teams, facilitating stakeholder sessions, defining problems in ambiguous situations, bringing structure / frameworks to chaos, and implementing programs to achieve value.

Education

• Minnesota State University, Mankato

  B.S, Mathematics B.S., Eduction Minor, Computer Science Coursework

  1997 — 2000

Skills

• Product Management
• Cross-Functional Team Leadership
• Strategy
• Program Management
• Requirements Gathering
• Strategic Planning
• Leadership
• Business Analysis
• Team Leadership
• Vendor Management
• Software Development Life Cycle (Sdlc)
• Management
• Healthcare
• Business Development
• Process Improvement
• Operations Management
• Change Management
• Consulting
• Training
• Project Management
• Software Documentation
• Sdlc
• Business Process Improvement