Josh Plahn

About Josh Plahn

A results-driven executive with a deep background in credit card platforms, product innovation, and organizational transformation. My career has been focused on leading teams to build, modernize, and scale financial products that create business value.Key Experience:Wells Fargo: As a Managing Director, I currently lead the Enterprise GenAI Product team, driving innovation and efficiency across the bank. Before that, I led a the Consumer Credit Card Tech organization to deliver a modernized microservice platform, fundamentally changing how we develop and deliver products, along with being a Transformation Leader who aligned business and technology teams to a new delivery model for our Credit Card, Merchant Services, and Personal Lending divisions. Goldman Sachs: As the Head of Marcus Cards Operations, I partnered directly with companies like Apple and General Motors on the design, delivery, and operations of their credit card services. I also played a key quality management role in the successful launch of the Marcus Savings and Marcus Credit Card products.Problem-Solver & Leader: I specialize in quickly assessing new projects, identifying challenges and solutions, and leading teams to deliver on time and above expectations. I\'m passionate about building high-powered teams and mentoring top talent.

Experience

1. Managing Director Genai Product Management

   Wells Fargo

   Jun 2025 — Present

Education

• Western Oregon University

  BS, Computer Science

  1997 — 2000

Skills

• Agile Project Management
• Test Planning
• Release Management
• Sdlc
• User Acceptance Testing
• Software Quality Assurance
• Vendor Management
• C#
• .net
• Testing
• Performance Testing
• Software Development
• Scrum
• Scripting
• Test Automation
• Agile Methodologies
• Unix
• Quality Assurance
• Agile
• Automation