Joshua Pirozzi
Application Architect @Moffitt Cancer Center
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WORK HISTORY
Application Architect @Moffitt Cancer Center
Tampa, FL, US
Core duties are- Manage and maintain the ServiceNow and SailPoint Platforms- Create and develop platform development standards- Lead team in daily scrum, sprint and project planning- Perform routine monthly patching and annual upgrades, including UAT Scripts and ATF Test utilization- Collaborating with process owners and senior leadership to continually grow the ServiceNow platform based on organizational needs- Develop and enhance integrations with external platforms.Key successes- Platform maintenance of a HealthScan Score of +85% in all aspects on an ongoing basis- Implementation of a Catalog Items assisting in reducing number of and submission times for new hires- Implementation of Virtual Agent- Implementation of NowAgent Mobile App- Obtaining a ranking of Kilo Sage on the ServiceNow Community.
EDUCATION
Hillsborough College
Associate of Arts - AA, General Studies
Raritan Valley Community College
Music/Communications
University of South Florida
Bachelor of Arts - BA, Communication and Media Studies
SKILLS
ABOUT JOSHUA PIROZZI
With over 15 years of experience in healthcare IT, I specialize in architecting and supporting enterprise platforms that enable secure, efficient, and scalable operations. My expertise includes ServiceNow and SailPoint, where I’ve led implementations, integrations, and governance initiatives to align technology with organizational goals.As an Application Services Architect, I design solutions that meet complex business needs while ensuring compliance with industry regulations and security standards. I have a proven track record in identity governance, risk management, and process automation—critical components for safeguarding sensitive healthcare data.Beyond technical delivery, I bring strong leadership and mentoring experience, guiding cross-functional teams through large-scale projects and fostering collaboration between IT and business stakeholders. My ability to communicate effectively, backed by a degree in Communication, helps bridge technical and strategic priorities.I am ITIL V4 certified, applying service management best practices to optimize workflows and enhance reliability. Passionate about innovation and governance, I thrive in environments where technology transforms healthcare delivery and improves patient outcomes.Looking ahead, my goal is to continue driving digital transformation in healthcare—leveraging secure, compliant, and innovative solutions that empower organizations to deliver better care and achieve operational excellence.
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