Josh Palmer

Sales Advisor @Vodafone

London, GB

Working in sales with strong face-to-face customer interaction at a flagship Vodafone store. Dealing with retention of existing customers, handling complaints, and sales of phone contracts and insurance agreements- Prevention of fraud and handling of high-risk transactions, completed FCA and anti-fraud training with monthly refresh courses to ensure FCA compliance - Working with strict quarterly, monthly and weekly sales quotas and targets, ensuring a high level of performance