Joshua Palay

VP of Consumer Insights and Customer Experience at Ford Credit

Role
VP - Consumer Insights and Experience Design at Ford Credit
Location
Ann Arbor, MI, US
LinkedIn followers
500 followers
General Business & ManagementView LinkedIn profile

About Joshua Palay

I love making things better. From the very beginning of my career as an intern at Google…

Experience

  1. VP - Consumer Insights and Experience Design

    Ford Credit

    Apr 2024 — Present · Dearborn, MI, US

Education

  • University of Michigan

    BA, Music Composition, Music Theory, Aesthetics

    1997 — 2002

  • University of Michigan - School of Information

    MLS, Human Computer Interaction

    2005 — 2007

  • Fulbright Scholarship

    n/a, Music Composition

    2002 — 2003

Skills

  • Web Standards
  • Card Sorting
  • Personas
  • Information Design
  • Web Design
  • Iterative Design
  • Design Management
  • Site Maps
  • Rapid Prototyping
  • Human Factors
  • Heuristic Evaluation
  • Ethnography
  • Agile
  • Visual Des
  • User Experience
  • Contextual Inquiry
  • User Experience Design
  • Human-Computer Interaction
  • Visual Design
  • Information Architecture
  • User Scenarios
  • Persona
  • Accessibility
  • Usability
  • Cms
  • Usability Testing
  • Interaction Design
  • User-Centered Design
  • Heuristic Analysis
  • Prototyping
  • Design Mentorship
  • Information Visualization
  • Agile Methodologies
  • Axure
  • Omnigraffle
  • Photoshop
  • Human Computer Interaction
  • Creative Direction
  • User Interface Design
  • Task Analysis

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Joshua Palay — VP - Consumer Insights and Experience Design at Ford Credit in Ann Arbor, MI, US | Unifers