Joshua Palay
VP of Consumer Insights and Customer Experience at Ford Credit
- Role
- VP - Consumer Insights and Experience Design at Ford Credit
- Location
- Ann Arbor, MI, US
- LinkedIn followers
- 500 followers
General Business & ManagementView LinkedIn profile
About Joshua Palay
I love making things better. From the very beginning of my career as an intern at Google…
Experience
VP - Consumer Insights and Experience Design
Apr 2024 — Present · Dearborn, MI, US
Education
University of Michigan
BA, Music Composition, Music Theory, Aesthetics
1997 — 2002
University of Michigan - School of Information
MLS, Human Computer Interaction
2005 — 2007
Fulbright Scholarship
n/a, Music Composition
2002 — 2003
Skills
- Web Standards
- Card Sorting
- Personas
- Information Design
- Web Design
- Iterative Design
- Design Management
- Site Maps
- Rapid Prototyping
- Human Factors
- Heuristic Evaluation
- Ethnography
- Agile
- Visual Des
- User Experience
- Contextual Inquiry
- User Experience Design
- Human-Computer Interaction
- Visual Design
- Information Architecture
- User Scenarios
- Persona
- Accessibility
- Usability
- Cms
- Usability Testing
- Interaction Design
- User-Centered Design
- Heuristic Analysis
- Prototyping
- Design Mentorship
- Information Visualization
- Agile Methodologies
- Axure
- Omnigraffle
- Photoshop
- Human Computer Interaction
- Creative Direction
- User Interface Design
- Task Analysis
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