Joshua Merry

About Joshua Merry

Currently: I am driving the cross-org design and delivery of two new capabilities for Microsoft. First, a Purchase Order Management capability intended to better align Microsoft\'s Invoicing process with customers Procurement processes. Second, a direct integration with Third Party Procurement portals such as Ariba/Coupa to automate e-Invoice delivery.Background: I\'m a Technical Program/Product and Software Engineer with a background in Consulting, Professional Services and Software Engineering. I have worked in a variety of industries, but financial technology/services are my core area of expertise. Specifically Invoicing, e-Invoicing, Order-to-Cash, Payments, Fraud Identification/Prevention, Dunning and Collections.Goal: To leverage the full scope of my experience and skills to deliver products and solutions which achieve both high quality and efficiency while adding value for the customer. To acquire and apply new skills. Currently focusing on Data Analysis, both from a functional standpoint and a technical implementation standpoint.Leadership skills include- Mentoring- Networking- Fostering Teamwork- Team BuildingPersonal Specialties- Product/Program Management- Payments, Cash Application across all PIs- Dunning and customer experience management- e-Invoicing, compliance and elective delivery - technical and regulatory expertise- Data Analysis/Analytics/ML - Using Python, pandas, scikit-learn, PowerBI, CosmosDB- SaaS Product Management / Implementation / Operations- Project Management (both Agile & SDLC)

Experience

1. Principal Technical Program Manager Lead

   Microsoft

   Dec 2022 — Present · Redmond, WA, US

   I lead a team of Program Managers who own the Cash Application and e-Invoicing processes across all Microsoft. Additionally, I own and manage a service managing Cash Flow in the Commerce Platform. Impacts- Increasing auto-clearing process success rate for Check/Wire payments, reducing Operational costs- Increasing coverage of eInvoice delivery for both statutory (government mandated) and non-statutory (customer requested) scenarios, increasing customer satisfaction and decreasing operational costs- Modern Cash Flow centralizes payment of record for commercial invoices, decreasing system complexity, increasing performance and minimizing internal payment issues.

Education

• University of Maryland - Robert H. Smith School of Business

  Master of Business Administration (MBA), Information Technology & Data Analysis

  2011 — 2014

• Carnegie Mellon University

  B.S., Information Decision Systems & Economics

  1996 — 2000

Skills

• Agile Methodologies
• Application Development
• Javascript
• Integration
• Data Modeling
• Server Virtualization
• Java Enterprise Edition
• Security
• Hadoop
• Enterprise Architecture
• Agile Project Management
• Sharepoint
• New Business Development
• Soa
• Linux
• Requirements Gathering
• Identity Management
• Data Analysis
• Oracle
• Requirements Analysis
• Software Development
• Scrum
• IT Strategy
• Web Development
• Architecture
• Application Design
• Linear Programming
• Software Documentation
• Sdlc
• Solution Architecture
• Requirements Management
• Virtualization
• Business Intelligence
• Data Analytics
• Saas
• Databases
• Web Services / Services Oriented Architecture
• Database Design
• Rest
• Rational Software Architect