Josh M.

Build Relationships | Strategize Opportunities For Growth | Achieve Results | ENTJ

Role
Senior Customer Experience Analyst at Walt Disney World
Location
Orlando, FL, US
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Josh M.

Leverage relationships, influencing, and strategic thought to execute. Get Rewarded Through Growth.Experienced multi-unit, high-volume business operations and analytics professional. Identifying opportunities to improve the guest experience, operational efficiency, and OI.TOP 5: Input. Analytical. Arranger. Learner. Responsibility.

Experience

  1. Senior Customer Experience Analyst

    Walt Disney World

    Nov 2024 — Present · Lake Buena Vista, FL, US

Education

  • Allegany High School

    General Education

    2010 — 2014

  • Frostburg State University

    Bachelor’s Degree, Liberal Arts and Sciences/Liberal Studies

    2014

  • Frostburg State University

    Master of Business Administration - MBA, Business Analytics

    2020

Skills

  • Public Relations
  • Powerpoint
  • Team Building
  • Leadership
  • Time Management
  • Cashiering
  • Retail
  • Training
  • Customer Satisfaction
  • Teamwork
  • Loss Prevention
  • Retail Sales
  • Social Media
  • Public Speaking
  • Event Management
  • Microsoft Office
  • Sales
  • Customer Service
  • Inventory Control
  • Facebook
  • Visual Merchandising
  • Nonprofits
  • Marketing
  • Event Planning
  • Microsoft Word

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Josh M. — Senior Customer Experience Analyst at Walt Disney World in Orlando, FL, US | Unifers