Joshua Jones
Accessibility Engineer at PNC
- Role
- Accessibility Engineer at PNC
- Location
- Pittsburgh, PA, US
- LinkedIn followers
- 500 followers
Experience
Accessibility Engineer
Jan 2020 — Present · Pittsburgh, PA, US
Supported all accessibility resources as SME. Maintained and oversaw all hardware in stock and software licenses. Wrote and maintained knowledge articles on all accessibility resources at PNC. Involved in projects such as: bringing new hardware and software to PNC, reviewing, and providing test results, and working with legal and security to ensure the hardware and software meet the PNC requirements. Maintained software updated with the latest versions to provide the best experience to users. Provided ASL training to Accessibility Help Desk technicians to provide the best experience to deaf employees.
Education
Rochester Institute of Technology
Bachelor of Science (B.S.)
Rochester Institute of Technology
Master of Science (M.S.)
2006 — 2011
Skills
- Windows
- Vmware
- System Administration
- IT Operations
- Aix
- Tcp/Ip
- Network Engineering
- Active Directory
- Unix
- Xp
- Windows Server
- Information Security
- Itil V3 Foundations Certified
- Hp-UX
- Cmdb
- Servers
- Itil
- Technical Support
- Data Center
- Troubleshooting
- Network Administration
- Fiber Optics
- Networking
- Ibm Mainframe
- Computer Security
- Incident Management
- Sql
- Visio
- Vpn
- Sharepoint
- Remedy Ticketing System
- Software Documentation
- Sdlc
- Routers
- Disaster Recovery
- Infrastructure
- Microsoft Exchange
- Lotus Notes
- A+ Certified
- Information Technology
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