Josh Decker
Operations and Sales Leader | Team Builder | P&L & KPI Management | Compliance & Safety Focused | Driving Growth, Retention & Service Quality
- Role
- Operations Manager at Certus
- Location
- Las Vegas, NV, US
- LinkedIn followers
- 500 followers
About Josh Decker
Experienced operations leader with over a decade of success scaling service organizations, developing high-performing teams, and driving profitability across multiple states. Proven ability to optimize labor utilization, streamline processes, and align field operations with strategic business goals. Skilled in workforce planning, compliance, and performance management with a track record of improving customer retention and operational efficiency. Known for leading with accountability, coaching teams to exceed KPIs, and executing growth initiatives that enhance both customer satisfaction and bottom-line results.
Experience
Operations Manager
Aug 2025 — Present · Las Vegas, NV, US
Education
Orange Coast College
Marketing/Management
Brigham Young University - Idaho
Bachelor of Science - BS, Applied Business Management
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