Anshul Joshi
Cert CII. Global Delivery Leader - Insurance. Accountability for global delivery centres.
- Role
- Global Delivery Leader at Accenture
- Location
- Pune Division, MH, IN
- LinkedIn followers
- 500 followers
About Anshul Joshi
Progressive experience in the outsourcing industry within financial services sector specializing in operations/service delivery. Managed business processes for prominent Fortune 500 clients with valuable cross functional exposure in transitions, project management, process improvement, quality assurance. Adept at new project launch & business process migrations, verifiable experience in improving business efficiencies via technology & processes as levers. Expert in customer relationship management having built strong client-vendor partnerships creating a win-win through enhanced productivity gains & key contributions in bottom line earnings.
Experience
Global Delivery Leader
Aug 2024 — Present
Responsible for Delivery, transformation & profitability for six global delivery centres.
Education
Robert Gordon University
BA, Management
1999 — 2001
Skills
- Team Management
- Service Delivery
- Bpo
- Business Process Improvement
- Management
- Performance Management
- Crm
- Project Delivery
- Call Centers
- Outsourcing
- Leadership
- Process Improvement
- Process Excellence
- Mis
- Workforce Management
- Customer Experience
- Transition Management
- Operations Management
- Vendor Management
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