Josh Hunter
Senior Product Analyst / Product Owner at Parallon PMP, CSPO, CSM
- Role
- Senior Product Analyst at Parallon
- Location
- Dallas, GA, US
- LinkedIn followers
- 500 followers
About Josh Hunter
Product-focused IT leader focused on enterprise automation, AI enablement, and process…
Experience
Senior Product Analyst
Feb 2025 — Present
Identified and evaluated automation and AI opportunities to enhance operational efficiency and reduce costs within the Contact Center Department• Collaborated with cross-functional teams to gather requirements for automation initiatives• Developed and prioritized product backlog based on business needs and stakeholder feedback• Conducted market research and competitive analysis to inform AI strategy and product development• Facilitated backlog refinement and participated in scrum ceremonies as the product owner to drive continuous improvement in development processes• Monitored and reported on project progress to senior management, ensuring alignment with business objectives• Participated in evaluations and piloting of AI technologies as part of an enterprise-wide pilot
Education
Belmont University
Bachelor of Business Administration, Business Systems and Analytics
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