Josh Gelles

About Josh Gelles

Sales and business strategy professional with experience creating and sustaining strategic high-level relationships, negotiating major contracts, and managing staff towards organizational goals.Specialties: Sales, Sales Management, Consultative Selling, Key Account Management, Contract Negotiation, Business Strategy, Marketing Strategy, Market Research

Experience

1. Program Manager - Portfolio Protection and Recovery

   Schindler Elevator Corporation (U.S.)

   Nov 2024 — Present · US

   Strategic Mandate: Drive the commercial retention and expansion strategy for a major recurring revenue portfolio, translating executive priorities into the roadmap, tools, and initiatives required to protect the base and capture new market share.Commercial Intelligence & Tooling: Develop and maintain proprietary decision-support tools for the field organization, enabling sales managers to instantly identify at-risk contracts and streamline decision-making.Profitability & Density Strategy: Architected a \"Density Strategy\" model to drive incremental revenue without adding operational cost; the strategy identifies whitespace opportunities where service can be delivered with near-zero marginal expense.Financial Governance: Partner with Finance Leadership during the month-end close process to validate portfolio data integrity, ensuring accurate revenue recognition and forecasting for the business unit.Business Development: Design and implement customer-facing sales initiatives to drive new business development and increase portfolio penetration in key vertical markets.Deal Desk Operations: Run the \"War Room\" for complex high-value negotiations, conducting deep-dive business intelligence analysis to arm field teams with the leverage needed to secure wins.CRM & CPQ Architecture: Serve as the functional owner of the CRM pricing engine; define and maintain the pricing models and contract configurations that govern valid deal structures and ensure margin control.

Education

• Rutgers School of Communication and Information

  MA, Communication and Information Studies

  2007 — 2009

• Rutgers University

  BA, Communication

  2003 — 2007

• Rutgers Business School

  MBA, Finance, Marketing

  2011 — 2013

Skills

• Market Research
• Grant Management
• Campaign Strategy
• Campaign Management
• Non-Profits
• Digital Marketing
• Strategic Partnerships
• Program Management
• Social Media
• Financial Strategy
• Higher Education
• Marketing
• Strategy
• Grants
• Nonprofits
• Advertising
• University Teaching
• Non-Profit Communications
• Public Relations
• Media Relations
• Marketing Strategy
• Sales
• Market Analysis