Joshua C.

Senior Product Manager, Customer Strategy @Customer.io

Salem, MA, US
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Oct 2025 — Present

Senior Product Manager, Customer Strategy @Customer.io

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Salem, MA, US

EDUCATION

2007 — 2010

Texas Christian University

BFA, Graphic Design

2005 — 2007

McMurry University

Graphic Design

2019 — 2020

Northwestern University

Master of Science - MS, Product Design and Development Management

SKILLS

Project Team ManagementProduct ManagementUser Interface DesignProject ManagementTypographyFront-End DevelopmentInformation DesignWeb DesignIndesignGraphic DesignLogo DesignCreative DirectionPhotoshopUser ExperienceCreative StrategyPhotography

ABOUT JOSHUA C.

I blend product vision with technical depth, yet business success for me is design-driven: first build a proven understanding of the humans that I\'m helping—learning about their experiences and perspectives on their own problems—then building a solution and a business on that foundation. Having more than a decade of experience in zero-to-one ventures, I have.• Written code• Designed user experiences• Built and sold roadmaps• Held sales calls and met with customers• Written core marketing pillars• Determined pricing and packaging• Run accounts receivable• Hired and mentored teams• Led enterprise product portfolios at scale w/ revenues more than $50M ARR• Pitched to investorsI have experience in: real estate leasing, learning management, healthcare procurement, consulting, and email deliverability.I’m a mission-driven, entrepreneurial leader that gives in every area of the business. I\'m naturally curious, and I push my teams to develop their own curiosity about the problem space and its people.As an introvert, I lead through active listening, humility, thoughtful decision-making, empathy,preparation, autonomy, leading by example, level-headedness, showing-over-telling, and insisting on clarity for ourselves and for our stakeholders.Long-term, I want to spend my time and energy tackling big, existential problems in Clean Tech (industry, transportation, and energy) and politics.If these are the qualities you\'re looking for, let\'s talk!

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