Josh Weltman
Support Leader | Data-Driven | Customer Advocate
- Role
- Sr Escalation Manager - Critical Accounts at Ping Identity
- Location
- Portland, OR, US
- LinkedIn followers
- 500 followers
About Josh Weltman
As a servant leader, I take pride in growing and scaling teams to provide the highest quality of customer care. Prioritizing customers and advocating as their voice drives simplified, streamlined processes—reducing effort and enhancing the overall experience.Who am I?• A trusted leader with a customer-first approach and proven experience in scaling high-performing teams while successfully delivering key projects in alignment with organizational goals.• Proven track record in enhancing customer experience and satisfaction through effective data insights, prioritization, and problem-solving.• Foster team success through enablement, mentoring, and knowledge sharing.• Proficient in navigating complex business scenarios and aligning key stakeholders.
Experience
Sr Escalation Manager - Critical Accounts
Apr 2026 — Present · US
Education
Portland State University - School of Business
Bachelors of Science, Information Systems
2009 — 2012
Skills
- Salesforce.com
- Windows 7
- Windows Xp
- Project Management
- Software
- Training
- Testing
- Mcdst
- Software Documentation
- Event Management
- Os X
- Visio
- Mac Os X
- Technical Support
- Team Leadership
- Customer Relationship Management (Crm)
- Operating Systems
- Customer Service
- Crm
- Microsoft Office
- Leadership
- Windows
- Troubleshooting
- Quality Assurance
- Cloud Computing
- Xp
- Hardware
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