Josh Wagner

About Josh Wagner

An exceptional individual sales producer and top notch sales manager consistently…

Experience

1. Sales Manager

   Quality Cable Services, Inc

   Mar 2004 — Present · US

   Business to Business sales of telecommunications equipment repair services. Work with MSO\'s in the Cable Industry to develop repair solutions that work for them.New Business Development, Manage Sales Reps, Discover New Service Opportunities, Budgeting, Route Planning, Corporate Contracts, Business Networking, Sales Demonstrations, Sales Recruiting, Customer Retention, Key Account Development, Prospecting, and Business Integration.Increased territories from $0 revenue to over Networked to gain over 20% of market share.Accomplishments:• Gained over thirty new customers in first three months of employment• Best month: fourteen new customers• Best quarter: forty – one new customers• Maintain over 200 customers • Advised company to invest in testing platforms for Voice Over Internet Protocol (VoIP) equipment, which is the main focus of the company now.• Assisted company in expanding to new geographical territories• Built up reputation of the company through excellent customer service solutions • Implemented quality assurance procedures, order tracking databases, vendor relations protocols, sales procedures and hiring guidelines• Managed a staff of ten people in various roles such as sales reps, warehouse personnel, secretaries, delivery drivers and customer service reps.• Wrote and intergrated corporate contracts to obtain business with such companies as Comcast, Time Warner and Charter Communications• Positioned company to adapt and change as the industry evolves by hiring experienced technical operation managers from various MSOs• Revamped company web – site to be listed on first search page for modem repair• Designed custom kits for Customer Premise Equipment (CPE) • Directed company into repairing consumer electronics such as TVs, game systems and DVD players. This was achieved by getting MSOs to authorize the company as a certified in – warranty vendor.

Skills

• Direct Sales
• Sales Presentations
• Broadband
• Deal Closure
• Budget Process
• Military Experience
• Networking
• Building Relationships
• Customer Satisfaction
• New Business Development
• Business Development
• Sales Process
• Telecommunications
• Wireless Routers
• Forecasting
• Recruiting
• Cable Television
• Business Travel
• Microsoft Word
• Outstanding Time Management Skills
• Team Leadership
• Sales Management
• Cable Modems
• Telephony
• Microsoft Office
• Sales
• Route Development
• Employee Management
• Operations Management
• Ethernet
• Team Building
• Management
• Sales Prospecting
• Leadership
• Product Management
• Route Planning
• Outlook
• Voip
• New Market Expansion
• Demonstration