Josh Virata
Manager, Applications Development @ Panasonic Connect of North America | Customer Advocate | Solutions Consultant
- Role
- Manager, Applications Development at Panasonic Connect North America
- Location
- Fallon, NV, US
- LinkedIn followers
- 500 followers
About Josh Virata
Customer-centered and dedicated professional with extensive experience in customer success management and process transformation in the IT and services industry. Passionate for delivering a consistent proactive and highly satisfactory experience to customers. Adept at bringing improvements to the bottom line and managing turnaround of underperforming operations. Demonstrated ability to cultivate durable client relationships. My desire to interact with people led me through 10 years of front-line roles in the hospitality industry. Compounded with 6 years of behind the scenes technical support and business integration roles where I’ve been exposed to communications, technical support and project management experience.I’m a quick learner and highly adaptable individual who adjusts to continuously changing environments and have the ability to pick up new operating systems and applications up quickly.Professional SkillsTechnical Support | Business Integration | Incident Management | Product Releases | Project Management | Handling Confidential Information | Data Analytics and ResearchApplication SkillsService-Now | JIRA | Confluence | Google G-Suite | Microsoft Office Suite | Adobe Creative Suite Applications | Ticketing and Reservation Systems
Experience
Manager, Applications Development
Panasonic Connect North America
Apr 2024 — Present
Education
Chapman University
Bachelor of Science - BS, Business Administration and Management
2008 — 2012
University of Denver
Master of Arts - MA, Communication Management: Organizational Development
2019 — 2020
Skills
- Mac Os X
- Microsoft Word
- Team Leadership
- Microsoft Excel
- Leadership
- Hospitality
- Management
- Leadership Development
- Microsoft Powerpoint
- Organizational Learning
- Event Planning
- Adobe Creative Suite
- Customer Service
- Microsoft Office
- Technical Writing
- Typing 60+ Wpm
- Windows 7
- Entertainment
- Event Management
- Customer Relations
- Social Media
- Technical Communication
- Public Speaking
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