Josh Swenson
Driven Professional with a passion to win.
- Role
- Managing Director - Insurance Operations at Solvd US
- Location
- Olathe, KS, US
- LinkedIn followers
- 500 followers
About Josh Swenson
Highly driven professional with a passion to win. Focused on achieving Strategic goals through lean processing while fostering a culture of continuous improvement and positive engagement.
Experience
Managing Director - Insurance Operations
Dec 2024 — Present · Olathe, KS, US
Led strategic initiatives at ControlExpert Inc (rebranding as Solvd) to drive quality, efficiency, and client satisfaction in Insurance service delivery. Built industry relationships for mutual benefit and growth.• Spearheaded operational improvements to enhance service delivery.• Fostered partnerships for mutual growth and success.• Drove strategic initiatives to optimize client satisfaction and efficiency.
Education
Northern Oklahoma College
Associate's degree, Business/Commerce, General
2002 — 2003
William Woods University
Bachelor of Science (BS), Business Administration and Management, General
2003 — 2005
William Woods University
Master of Education (M.Ed.), Athletic Administration
2006 — 2007
Coffeyville Community College
General Studies
2001 — 2002
Skills
- Project Management
- Process Improvement
- Employee Engagement
- Management
- Customer Service
- Quality Assurance
- Talent Management
- Claim
- Team Building
- Analysis
- Insurance
- Coaching
- Time Management
- Property
- General Insurance
- Performance Management
- Customer Satisfaction
- Operations Management
- Strategy
- Claims Management
- Casualty
- Claim Investigation
- Claims Handling
- Property Damage
- Customer Retention
- Business Process Improvement
- Homeowners
- Customer Experience
- Business Analysis
- Leadership Development
- Change Management
- Claims Resolution
- Hiring
- Team Leadership
- Data Analysis
- Property Claims
- Performance Improvement
- Casualty Insurance
- Property
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