Josh Russell
Expertise managing/scaling high volume repossession agencies
- Role
- General Manager at Absolute Recovery
- Location
- Charlotte, NC, US
- LinkedIn followers
- 500 followers
About Josh Russell
Data-driven, critical thinker with over 11 years of experience in operations management and leadership with proven track record of driving and delivering operational excellence, process improvements and cost savings
Experience
General Manager
Nov 2023 — Present · Charlotte, NC, US
Led strategic initiatives that improved team performance and profitability over time.Developed comprehensive field manual for drivers, enhancing client communication and success.Reorganized office structure, increasing efficiency and creating new admin roles.Collaborated with auction teams to enhance service efficiency, reducing damage claims significantly.Strengthened client relations, resulting in significant market expansion and enhanced brand loyalty.Supported Office Manager\'s growth, resulting in streamlined processes and effective team management.2025 Arch Award / 2025 Beam Award - Bridgecrest
Education
Southern Illinois University, Carbondale
Bachelor of Science (B.S.)
2006 — 2012
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