Josh Mitchell

About Josh Mitchell

Established professional with proven ability to manage multiple projects end to end. Strong analytical skills coupled with the ability to create and implement strategies for effective business operations that increase revenues, streamline operations, decrease expenses, create and manage KPI\'s and increase productivity. Effective leader with vision, skilled at developing, coaching, and motivating teams and individuals to achieve their highest potential.

Experience

1. Director of Operations, Real Estate

   PLACE

   Feb 2023 — Present · Naples, FL, US

   Build, implement, maintain, and own all systems for management of virtual support staff, internal communication, team calendar, company social media presence internally and externally, office management, client care systems, team retention and recognition including events and moments campaigns, onboarding for new agents, and referrals - Database, customer service, lead generation, agent recruiting, and tracking organization - Create and maintain the team’s operations manual that documents all systems and standards, as well as policies - Oversee all contracts through closing and listing launch - Accountable for all expense requests within team

Education

• North Central College

  Bachelor's degree, Management

  2010 — 2013