Josh Keown
Salesforce Administrator Salesforce Field Service @Cactus Wellhead
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WORK HISTORY
Salesforce Administrator Salesforce Field Service @Cactus Wellhead
Salesforce Administrator of org with a focus on Salesforce Field Service• Implementation of Salesforce Field Service, including: planning, requirements gathering, developing custom functionalities, user acceptance testing, user training• Develop and automate business processes using Salesforce flows, enhancing efficiency and steamlining workflows for field service teams• Implement mobile solutions for field technicians using Field Service Mobile and Youreka Mobile, enabling technicians to efficiently capture data and gain real time access to work orders and related information• Configure Salesforce Field Service Components including service territories, service resources, time sheets, work orders, work order line items, service appointments, and dispatcher console setup
EDUCATION
Oklahoma City University
Juris Doctor
Montana State University-Bozeman
Bachelor's degree, Range Science and Management
ABOUT JOSH KEOWN
4X Salesforce Certified Administrator, passionate about using Salesforce to support businesses and organizations.
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