Josh Jones

Commercial Director @Automated Analytics

Doncaster, GB

Automated Analytics is an AI powered analytics solution that takes multiple data points from different systems and to track the end-to-end sales funnel for a complete view of the whole customer journey from click to phone call.With 71% of service business purchases and 38% of e-commerce researched online but purchased offline through the phone, optimising the omni channel customer journey has never been more important to drive growth.Our offering is split into two :Call360 - Automate marketing attribution - Attributing online clicks to offline sales, using the power of AI, Call360 can categories any inbound or outbound call in over 14 categories, attributing the source of every sale automatically, providing an end to end analysis of the complete sales funnel together with customer experience insights in real-time.Talent Track - From first click to hireRecruitment is very similar to sales - an online application is converted to an offline hire, making analysis and visibility of the journey difficult without the right talent acquisition analytics. Talent Track enables clients big and small to optimise their media spend and recruitment process to deliver more applications and hires.

Edge Hill University

Business Management and Marketing, Business, Management, Marketing, and Related Support Services