Josh Ingleton

WORK HISTORY

SKILLS

ABOUT JOSH INGLETON

Finding myself in the medical device industry 15 years ago was completely by chance. What I never expected was the opportunity to combine my love for IT and technology, extensive customer service skills and sales skills that I had developed from a number of years in retail and a newly developed passion for biomechanics and human movement into a role that would see every one of these skills utilised and tested on a daily basis. I enjoy nothing more than getting out on site, interacting with existing and future customers and learning about what tools they require to advance their research or provide better patient outcomes. Working with the professional partners that we represent is also a big part of my current role and I am proud to have developed partnerships and relationships with some of the leading technology manufacturers in our area of expertise, personally representing them for over 11 years in some cases.I am passionate about delivering a total solution to the customer and feel that we are not just supplying a piece of equipment in a one off transaction but a service and professional relationship that will last the lifetime of the technology. The world of sales and customer service are often juxtapose and a role that include both in equal measure can sometime be challenging, however my goal is always to delivery the highest quality ‘solution’ to our end user and this includes all that is required to satisfy each customers needs, not just the physical hardware and software that we sell but quality user training, access to on demand support and regular opportunities to discuss needs, ideas and concerns.This varied role allows me to continually maintain a broad portfolio of professional skills in sales, marketing, technical support and customer service.