Josh Hill
Helping Travelers Discover Unforgettable Cycling Adventures | Sales, Marketing & Customer Experience | Outdoor Recreation Professional
- Role
- Sales and Travel Specialist at ExperiencePlus! Bicycle Tours
- Location
- Fort Collins, CO, US
- LinkedIn followers
- 500 followers
About Josh Hill
Passionate about creating seamless, enriching travel experiences and fostering connections through adventure.As a Sales and Travel Specialist at ExperiencePlus, I help individuals and groups plan unforgettable cycling tours across Europe and South America. My role integrates customer engagement, lead management, and event organization, ensuring every traveler receives exceptional service throughout their journey.Drawing from my background in climbing and outdoor recreation, I bring a unique perspective to adventure travel, combining logistical expertise with a deep appreciation for active lifestyles. Previously, at Boulder Rock Club, I led innovative youth and adult programming, spearheading operational improvements and driving a 45% increase in program enrollments.With a focus on customer satisfaction, mentorship, and operational excellence, I strive to inspire others to explore the world and create lasting memories through adventure.
Experience
Sales and Travel Specialist
Feb 2025 — Present · Fort Collins, CO, US
Sales & Marketing Support: • Guide travelers through ExperiencePlus’ trip offerings, helping them find the perfect cycling tour. • Manage customer inquiries, maintain records, and ensure a smooth sales process. • Prioritize and manage leads to optimize sales efforts. • Support marketing initiatives, lead cultivation, and event organization. • Maintain and update trip details, departure statuses, and website itineraries. • Assist with tour evaluations and process improvements.Traveler Support: • Provide pre-trip communications and ensure travelers have everything they need. • Assist the Traveler Services team in maintaining customer records. • Answer pre-tour questions to ensure a seamless travel experience.
Education
Slippery Rock University
Bachelor of Education - BEd, Physical Activity and Fitness Management Major Adventure Fitness Minor
2014 — 2017
Front Range Community College
Certificate, Emergency Medical Technology/Technician (EMT Paramedic)
2019 — 2020
Fairfield Area High School
High School Diploma
2009 — 2013
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