Josh Harrell
Assistant Director of IT | Maker | Dad ✞
- Role
- Assistant IT Director at City Park Conservancy
- Location
- New Orleans, LA, US
- LinkedIn followers
- 500 followers
About Josh Harrell
After 20 years in IT, I’ve learned one thing for sure. The technology is the easy part. The real magic happens when you get the people right.My career has spanned both the public and private sectors. Throughout that time, my focus has stayed the same. I enjoy untangling complex technical messes and building teams that actually enjoy working together.I am a big believer in the \"Fish Philosophy.\" To me, work should not just be about hitting deadlines. It should be an environment where creativity and a bit of fun are part of the daily routine.Whether I am leading a major infrastructure overhaul or mentoring a new engineer, I prioritize transparency. I prefer a steady hand over corporate buzzwords. I am here to deliver results on budget, but I want my team to be smiling when we cross the finish line.If you love talking shop or building culture, I would love to connect. Please feel free to reach out.
Experience
Assistant IT Director
Mar 2025 — Present · New Orleans, LA, US
At this beautiful 1,300-acre public park, I manage all IT infrastructure (computer, networking, security) and provide Level 1-3 technical support and problem resolution. My duties include ensuring high-quality service delivery across diverse user environments (corporate, visitor-facing), effectively coordinating with MSPs for specialized initiatives, and maintaining operational stability for a critical, large-scale public entity.
Education
Hahnville High School
High School Diploma
2001 — 2005
Herzing University
Associates, Computer Networking and Security Technology
2005 — 2008
Skills
- Windows Xp
- Networking
- Hp
- Software Installation
- Active Directory
- Windows Server
- Hardware
- Vmware
- Customer Service
- Hp Products
- Disaster Recovery
- IT Service Management
- Virtualization
- Windows 7
- Computer Hardware
- Human Resources
- Microsoft Exchange
- Servers
- Itil
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