Josh Hand

About Josh Hand

I’m passionate about building reliable, cutting-edge infrastructure that powers seamless…

Experience

1. Manager Infrastructure Engineering

   Fanatics

   Feb 2023 — Present · Jacksonville, FL, US

   Lead the Engineering Fulfillment function within the Enterprise Infrastructure & Cloud (EIC) organization, driving infrastructure delivery, planning, and execution across global environments. Oversee internal customer requests, project coordination, and infrastructure-as-code initiatives to enhance security and operational efficiency. Collaborate cross-functionally to support migrations, lifecycle replacements, and high-availability systems. Manage networking (Cisco/Meraki/Juniper), cloud automation (AWS, Terraform, Python), and UCaaS platforms (Zoom/Teams). Contribute to strategic planning, compliance, and business continuity efforts.

Education

• Florida State College at Jacksonville

  Information Technology

  2003

• The University of Texas at Austin

  Business Administration and Management, General

Skills

• Internet Protocol Suite (Tcp/Ip)
• Group Policy
• Computer Hardware
• Troubleshooting
• Technical Support
• Ftp
• Management
• Team Building
• Vbscript
• Microsoft Exchange
• Servers
• Networking
• Prtg
• Wsus
• Storage Area Network (San)
• Microsoft Office
• System Administration
• Vmware
• Cisco Ucs
• Information Technology
• Tcp/Ip
• Security
• Firewalls
• Osi Model
• Routers
• Active Directory
• Windows Server
• Hyper-V
• Help Desk Support
• Wireshark
• Customer Service
• Vpn
• Windows 7
• Powershell