Josh Gormaz
Product Leader | CRM & SaaS Platforms for Sports & Entertainment | Driving Fan Engagement, Revenue & Scalable Growth
- Role
- Chief Product Officer at Engagerm
- Location
- Orlando, FL, US
- LinkedIn followers
- 500 followers
About Josh Gormaz
I work in product at the intersection of customer needs, commercial outcomes, and platform scalability within the sports and entertainment industry.At EngageRM, I help shape the product vision and roadmap for a CRM-led SaaS platform used by clubs, leagues, and venues to engage fans, drive revenue, and operate more effectively at scale. My focus is on solving real customer problems—balancing usability, performance, and long-term platform integrity—rather than shipping features in isolation.I partner closely with customers, commercial teams, and engineering to translate complex, often competing stakeholder needs into clear product decisions. That includes making deliberate trade-offs around prioritisation, sequencing, and scope to ensure the platform delivers measurable value while remaining scalable and maintainable.My background spans data-driven insight generation, product discovery, delivery, and lifecycle management in high-growth SaaS environments. I care deeply about adoption, retention, and customer trust, and I believe strong products are built through disciplined roadmap ownership, honest communication, and a clear understanding of how customers create value.Based in Orlando, Florida, I work with sports and entertainment organisations globally—helping them turn fan data into meaningful engagement and sustainable commercial performance.
Experience
Chief Product Officer
Jul 2024 — Present · Orlando, FL, US
Led roadmap prioritisation focused on customer adoption, revenue enablement, and platform scalability rather than one-off feature delivery• Partner with customers and internal teams to identify high-impact product opportunities, balancing immediate client needs with long-term platform health• Help align product direction with commercial strategy, supporting customer retention and expansion through more coherent, outcome-driven capabilities
Education
University of Minnesota
Bachelor's degree, Sports Management
2016 — 2017
Palomar College
Business Administration and Management, General
2013 — 2015
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