Josh Gazes

About Josh Gazes

I’m a senior operations leader with 20+ years of experience helping companies transform, scale, and thrive. From driving EBITDA margin growth and global outsourcing programs, to launching multi-million-dollar digital products, I turn complex challenges into measurable results. My background spans operations, global business services, product development, M&A, and facilities management, with a track record of delivering efficiency, growth, and innovation. I thrive at the intersection of strategy and execution — aligning leadership priorities, streamlining processes, modernizing systems, integrating AI into workflows, and empowering teams to get things done.

Experience

1. Senior Vice President, Operations

   Alm

   Jul 2020 — Present

   C-Suite executive responsible for rethinking and revamping the operations of a legacy media business as it transformed into a digital enterprise subscription business. Responsible for Customer Service, Fulfillment, Sales Operations, Office Services, Event Operations, Production and Data Privacy Compliance. Drove improvement in EBITDA margin from 20% to 36%, while modernizing systems leading to 15% subscription revenue growth and improved customer satisfaction.I\'ve lead system migrations, digital transformation projects, AI-solution implementations, and product launches. Current responsibilities also include procurement & vendor management, facilities & office services, and running a global operations team.

Skills

• Magazines
• Content Development
• Web Content
• Social Media
• Online Publishing
• Digital Marketing
• Publishing
• Content Strategy
• Editorial
• Content Management
• Web Content Management
• Email Marketing
• Digital Media
• Publications
• Integrated Marketing
• Newspapers