Josh Gay
Director of Claims @The Hanover Insurance Group
Boston, MA, US
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Mar 2019 — Present
Director of Claims @The Hanover Insurance Group
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Worcester, MA, US
EDUCATION
2003 — 2004
Syracuse University - S.I Newhouse School of Public Communication
MS, Broadcast Journalism
2015 — 2015
Syracuse University - Martin J. Whitman School of Management
MBA, Business Administration and Management, General
1999 — 2003
Binghamton University
Bachelor of Arts, History
SKILLS
Process ImprovementClaims ManagementManagementPropertyWritingAnalysisCoverageInsuranceSubrogationLiability AnalysisCommercial InsurancePowerpointMicrosoft ExcelTrainingAutomobile LiabilityNegotiationVideoClaimArbitrationTeam LeadershipLitigationClaimsProperty DamageBroadcast JournalismLegal LiabilityAuto ClaimsLeadershipPublic SpeakingRadio BroadcastingProductionLiabilityClaims HandlingCasualty InsuranceRisk ManagementMicrosoft OfficePolicy AnalysisPropertyIsoLitigation ManagementCustomer Service
ABOUT JOSH GAY
Director of Claims for core Auto Property Damage operation at The Hanover Insurance Group. Responsibilities include direct leadership of APD teams nationwide, talent development, development and leadership of key strategic initiatives, project leadership, management of pilot programs, new process design and oversight, and group/conference presentations.
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