Josh Fine
- Role
- Vice President, Customer Success at Storyblocks
- Location
- Duxbury, MA, US
- LinkedIn followers
- 500 followers
About Josh Fine
Senior executive with comprehensive and diverse experience in high growth environments…
Experience
Vice President, Customer Success
Aug 2022 — Present
Storyblocks is a rapid video production platform that reimagines stock media to allow modern creatives to create more moving stories- Lead Enterprise Customer Success function and serve as member of Senior Management Team - Partner with key cross-functional leaders to develop and execute the Enterprise business strategy - Achieve financial objectives and operational KPIs - Develop playbooks to ensure customers maximize value across the journey - Drive customer retention and expansion strategies with a focus on long term growth - Deliver VOC to internal stakeholders by representing a customer-outcome focused approach - Continuously improve the customer journey to create promoters and word of mouth network effects
Education
Syracuse University
Bachelor of Arts (B.A.), Psychology
Skills
- Customer Service
- Sales
- New Business Development
- Customer Satisfaction
- Marketing
- Recruiting
- Strategic Planning
- Leadership
- Start-Ups
- P&L Management
- Online Advertising
- Business Strategy
- Team Building
- Account Management
- Business Process Improvement
- Business Planning
- Training
- Operations Management
- Crm
- Sales Management
- Business Development
- Performance Management
- Contract Negotiations
- B2b
- Team Management
- Customer Relationship Management (Crm)
- Product Marketing
- Cross-Functional Team Leadership
- Lead Generation
- Process Improvement
- Direct Sales
- Strategy
- Customer Experience
- Budgeting
- Team Leadership
- Contract Negotiation
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