Josh Feldman
Team Leader of Renewals Department @Pearl Capital Business Funding, Llc
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WORK HISTORY
Team Leader of Renewals Department @Pearl Capital Business Funding, Llc
Jersey City, NJ, US
EDUCATION
University of Hartford
Bachelor of Arts, Communications, with a concentration in Mass Media Studies; Film Studies Minor
SKILLS
ABOUT JOSH FELDMAN
Dynamic and results-oriented Senior Retention Manager with over a decade of proven success driving growth, profitability, and client retention within the alternative finance industry, specializing in small business lending and revenue-based financing.As Senior Retention Manager at Pearl Capital, I assist in managing the company’s Renewals Department, which I spearheaded in its restructuring, to optimize performance, streamline processes, and enhance client retention. I oversee strategic initiatives that strengthen client relationships, improve retention rates, and expands portfolio value, which includes upselling and cross-selling tailored financial solutions, such as the Revenued Business Card and Flex Line product.I combine a consultative sales approach with a deep expertise in credit and risk analysis, cash flow evaluation, and business performance modeling. My leadership philosophy centers on accountability, collaboration, and data-driven decision-making to maximize both client success and company profitability. Proficient in Salesforce CRM, Microsoft Office, and analytics-driven sales management, such as key performance indicator metrics. I am passionate about transforming client relationships into long-term partnerships and consistently exceeding revenue and retention targets.
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