Josh Clegg

Sr Manager, Renewal Management @ Genesys | Driving Customer Success and Revenue Growth

Role: Senior Manager, Renewals Management North America at Genesys
Location: Spanish Fork, UT, US
LinkedIn followers: 500 followers

About Josh Clegg

With over 20 years of experience in sales, renewals, and customer success, I am a passionate and results-oriented leader who drives growth and retention.My core competencies include problem-solving, negotiation, account management, team management, and escalation resolution. I have a proven track record of exceeding aggressive multi-million dollar renewal quotas while growing our base, and closing large enterprise software contracts. I am motivated by creating mutually beneficial relationships with our customers and end users, and by empowering my team to achieve their goals and grow their careers.

Experience

Senior Manager, Renewals Management North America
Genesys
Oct 2025 — Present · US

Education

Utah Valley University
Associate of Science (A.S.), Behavioral Sciences

Skills

Account Management
Leadership
Service Management
General Motors Mark of Excellence Winner
Interpersonal Skill
Service Consultant Certification
Saas
Quote Preparation
Expert Advisor
General Motors Cetified Technology Expert Certification
Consulting
Timely Decision Making
Enterprise Software
Sales Management
Strategic Planning
Complex Sales
Management
Team Building
Employee Training
Sales Process
Software as a Service (Saas)
Business Development
Job Scheduling
Enterprise Account Management
Microsoft Office
Sales
Customer Service
Communication
Negotiation
Direct Sales
Microsoft Excel

Find verified contacts for anyone on LinkedIn

Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.

Start for free See how it works

Free plan included · No credit card required

This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.