Joshua Tang
- Role
- Senior Product Manager Servicenow at Blizzard Entertainment
- Location
- Irvine, CA, US
- LinkedIn followers
- 500 followers
About Joshua Tang
Loyal, Motivated, Provide Great Customer Service, Problem Solver, Patient, Diligent…
Experience
Senior Product Manager Servicenow
Aug 2022 — Present
Key Qualifications and Responsibilities - Product owner for ServiceNow and Moveworks - Fostered a culture of collaboration across engineering, design, and marketing teams- Successfully identified critical pain points and challenges faced by customers through user interviews and data analysis- Using a hybrid approach (Agile and Waterfall methodolifies), I lead a team of developers, admins, and QA to continue software development on our platforms
Education
UC Irvine
Economics, Economics
2007 — 2011
Skills
- Microsoft Word
- Computer Hardware
- Html
- Outlook
- Wordpress
- Customer Service
- Microsoft Office
- Os X
- Microsoft Excel
- Mac Os X
- Android
- Windows
- Active Directory
- Laptops
- Hardware
- Windows 7
- Java
- Powerpoint
- Mac
- Xp
- Leadership
- Training
- Troubleshooting
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