Josh Breazeal
Experienced Customer Experience & Engagement Leader | Specialist in Managed Services & Platform Solutions | Certified Across Sprinklr Modules | Driving Business Value Through Digital Transformation
- Role
- Consultant at iOPEX Technologies
- Location
- Austin, TX, US
- LinkedIn followers
- 500 followers
About Josh Breazeal
I’m a Sprinklr-certified professional with 9+ years of experience managing and optimizing Sprinklr for global organizations. I specialize in managed services, engagement solutions, and GRC-aligned strategies, helping businesses maximize their platform investment through tailored, results-driven approaches.Certified across all Sprinklr modules—including AI, CCaaS, and social media management—I provide end-to-end support, from solution scoping and deployment to ongoing optimization. My expertise ensures organizations can strengthen governance, mitigate risk, maintain compliance, and drive improved customer engagement and operational efficiency.If your goal is to fully leverage Sprinklr to achieve measurable outcomes while supporting GRC objectives, I bring the expertise and proven success to guide your journey.
Experience
Consultant
Jun 2025 — Present · Austin, TX, US
Partnered with enterprise clients to implement solutions, aligning platform capabilities with business goals while ensuring governance, risk management, and compliance (GRC)- Supported adoption and optimized processes to drive client satisfaction and long-term success.
Education
Texas State University
Bachelor of Arts (B.A.), Composition
2009 — 2013
The University of Texas at Dallas
Business Administration and Management, General
2007 — 2008
Skills
- Marketing
- Italian Food
- Awesomeness
- Taxidermy
- Social Media Marketing
- Microsoft Office
- Sales
- Saas
- Salesforce.com
- Social Networking
- Customer Service
- Social Media
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