Josh Betts
Data Scientist 2 @Microsoft
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WORK HISTORY
Data Scientist 2 @Microsoft
Lead Data Scientist for a multinational oil and gas company, delivering an agentic HR solution. Implemented with Semantic Kernel and Microsoft 365 Agents SDK. • Lead Data Scientist for a defence customer, delivering graph-based analytics and knowledge mining solutions in secure environments. Served as AI advisor, leading RAG implementations on sensitive documents and liaising with senior leadership.• Lead Data Scientist for a pharmaceutical customer, delivering an innovative GenAI solution for sensitive document generation. Built end-to-end LLMOps architecture, automated legacy processes, and partnered with leadership to align AI strategy with business goals.• Led delivery of a ServiceNow Copilot project for a large manufacturing customer, coordinating diverse teams and skillsets, managing sprints, backlogs, and milestones. This project contributed to an $8M CV and $1.2M lifetime ACR, achieving perfect CSAT (4/4) and NPS (10/10) scores.• Led data labelling efforts across multiple projects, collaborating with stakeholders and SMEs. Utilised Azure Labelling Services and ML-assisted labelling to streamline processes and enhance efficiency.• Scoped and delivered high-impact AI projects, partnering with stakeholders to define complex requirements, including timeline, budget, and success metrics, ensuring alignment and successful delivery of multi-phase initiatives.• Extensive experience building production-ready agentic systems. Skilled in Azure Machine Learning Promptflow, LangChain, LangGraph, LlamaIndex, Semantic Kernel, Autogen, GraphRag and Microsoft Agent Framework.• Co-developed GAIA-KM, a knowledge mining IP accelerator showcased in pre-sales for \"chat with your data\" opportunities, driving $25M in pipeline opportunities across sectors through technical expertise and thought leadership.• Supported Microsoft sales teams in facilitating complex pre-sales engagements with C-suite stakeholders, developing LLM & SLM powered solutions.
EDUCATION
University of Nottingham
Bachelor of Science - BS, Computer Science with a Year In Industry
St. Alban RC High School
A-Level
ABOUT JOSH BETTS
Throughout my career, I have demonstrated my leadership and technical capabilities, backed by a proven track record of delivering exceptional results. As a Data Scientist at Microsoft, I have not only successfully led the delivery of projects but also played a pivotal role in supporting and executing strategic and technical presales activities, which have led to the closure of multiple multimillion-dollar deals.With a focus on Natural Language Processing (NLP), I have led the successful delivery of advanced analytics projects encompassing intent classification, entity extraction, and knowledge mining. Leveraging powerful LLMs and SLMs, I have developed cutting-edge analytics solutions that provide valuable insights and drive impactful decision-making.Furthermore, I have made contributions as a MLOps engineer, implementing robust workflows that streamline the deployment, management, and monitoring of AI models across multiple projects. By optimising the operational aspects of AI, I have played a key role in ensuring the efficient and scalable utilisation of models, enhancing business outcomes.In addition to my technical expertise, I am a dedicated mentor and advocate for diversity and inclusion. I have provided guidance and support to individuals at various stages of their careers, helping them navigate challenges, refine their skills, and achieve their professional goals. Please see Recommendations for mentee feedback.
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