Josey Prettner

About Josey Prettner

I am an organized and relationship-driven professional with experience in property management, human resources, payroll administration, and operations support. In my current role as a Property Management Assistant with Chase International Property Management, I manage fast-paced communication between owners, tenants, vendors, and internal teams to ensure efficient property operations and high-quality service.I support lease administration, maintenance coordination, vendor communication, documentation processing, and day-to-day operational tasks that keep properties running smoothly. I thrive in detail-oriented environments where accuracy, responsiveness, and strong relationship management are essential. My approach is proactive, solutions-focused, and grounded in professionalism and accountability.Previously, I served in Ramsey County Human Resources where I administered payroll and benefits transactions, maintained personnel records, and served as a primary point of contact for employee lifecycle inquiries. This experience strengthened my ability to interpret policy, manage confidential information, and provide exceptional internal customer service.My background also includes business management and leadership experience as a Licensed Assisted Living Director (LALD) and Certified Nursing Assistant (CNA), where I oversaw regulatory compliance, staffing, budgeting, and stakeholder relationships. These roles shaped my leadership style — collaborative, service-oriented, and results-driven.I am passionate about building strong systems, supporting teams, and creating positive experiences for clients, residents, and colleagues alike.

Experience

1. Property Management Assistant

   Chase International

   Feb 2026 — Present · Reno, NV, US

   Fast-paced administrative and operational support role serving property managers, owners, tenants, and vendors across a diverse residential portfolio. Act as a central communication hub while maintaining accuracy, accountability, and professionalism in high-volume environments. • Serve as primary administrative support to Property Managers, ensuring seamless daily operations • Manage owner, tenant, vendor, and HOA communications with professionalism and responsiveness • Assist with lease creation, renewals, terminations, and lease abstraction in AppFolio • Maintain accurate portfolio records, recurring charges, and documentation systems • Support rent collection, distributions, delinquency notices, and invoice processing • Coordinate move-ins and move-outs, including detailed documentation and property photography • Schedule and conduct property showings and inspections • Track and process maintenance work orders and vendor documentation (W9s, insurance certificates, etc.) • Assign and process invoices and bills to ensure timely financial reporting • Identify and escalate issues requiring licensed authority while maintaining compliance standards

Education

• Rasmussen University

  Associate of Arts and Sciences - AAS, Business Administration, Management and Operations

  2016 — 2018

• Metro State University

  Bachelor of Business Administration - BBA, Business Administration and Management, General

• Century College

  CNA, Nursing Assistant/Aide and Patient Care Assistant/Aide

  2012 — 2012

Skills

• Project Management
• Customer Service
• Yardi Voyager
• Microsoft Excel
• Powerpoint
• Payroll
• Business Management
• Certified Nursing Assistant (Cna)
• Leadership
• Microsoft Word
• Strategic Planning
• Microsoft Office
• Sales
• Marketing