Jose T.
- Role
- Lenovo Technical Account Manager (Tam) at Lenovo
- Location
- Hampton Roads, VA, US
- LinkedIn followers
- 500 followers
About Jose T.
As a Lenovo Technical Account Manager (TAM) with over 10 years of experience in the IT…
Experience
Lenovo Technical Account Manager (Tam)
Sep 2021 — Present · US
Provide recommendations regarding service contracts and service levels to achieve the client’s business objectives • Quality reporting of technical issues, cases, and repair actions to both Lenovo and the Customer teams • You will serve as an advocate for Lenovo within the account and an advocate for the customer within Lenovo • Document and maintain DM Configuration and establish alerting and monitoring procedures in partnership with the customer • Monitoring cases within Lenovo…
Education
The Katherine Gibbs School
Associate's Degree, Computer Network & Operations
2001 — 2003
DeVry College of New York
Bachelor's Degree, Technical Management
2011 — 2013
Keller Graduate School of Management of DeVry University
General Management, M.B.A
2015 — 2018
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